Industrial MineralsWhat we collect
When you send a quote or sample request we collect the details you type into the form: your name, company, work email, phone number if you give it, delivery address, and what you told us about the application. We also keep the correspondence that follows.
Why we collect it
To quote, to ship a sample, to deliver material and to keep the records a supplier is required to keep. That is the whole purpose.
What we do not do
We do not sell your details. We do not share them with third parties except the carriers, customs brokers and payment providers needed to complete your order, and our affiliated logistics company where it is handling your freight. We do not add you to a marketing list because you asked for a price.
Analytics
If analytics are enabled on this site, they record pages viewed and approximate region, not your identity. Analytics cookies are not set until you allow them.
How long we keep it
Enquiry records are kept for as long as the commercial relationship lasts and then for the period required for tax and customs recordkeeping. After that they are deleted.
Your choices
Write to us at the address on the contact page and ask what we hold, ask for it to be corrected, or ask for it to be deleted where we are not required to keep it. We will answer within thirty days.